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Does your campus provide 100% refunds?

Posted by GradGuard on May 4, 2016 1:39:30 PM

If your campus does not provide 100% refunds for medical withdrawals, GradGuard recommends that your institution provide notice to each student of your refund policy and also provide the opportunity for students to protect themselves from the financial loss that may result from an unexpected medical withdrawal.  

There is still time to implement a tuition refund insurance program for this year. Please contact us today if we can be of service to you and your students.

Help Us Protect Our Students & Institution

Please note that as families prepare to make their financial deposits to enroll in the fall semester, it is worth evaluating how your campus discloses their refund policies to each student.

A 2014 survey of 814 college parents found that many parents don’t know the answer.      

  • 71% of parents did not recall be informed of the university medical refund policy
  • 66% of parents had no idea of how the university would handle a medical withdrawal

The same 2014 survey of college parents revealed that only 26% would not be able to afford the financial loss / additional semester and 51.2% of students said it would be difficult or not possible to absorb the loss.Can_you_return_to_college_chart_copy

 

Though medical withdrawals are an infrequent, they appear to be a growing concern for institutions and the families they serve.  A 2015 survey of college officials estimated that 41% of campuses report having more than 1% of students complete a medical withdrawal a year and 59% indicating less than 1%. 

Clearly student withdrawals are a costly event for everyone. Institutions depend on the funds that students pay in tuition and fees. Students and their families may suffer from both a medical event but should not be surprized by learning after the fact that the instituion may not provide a refund.  

Therefore, if your campus does not provide 100% refunds for medical withdrawals, GradGuard recommends that your institution provide notice to each student of your refund policy and also provide the opportunity for students to protect themselves from the financial loss that may result from an unexpected medical withdrawal.  

Please contact us today if we can be of service to you and your students.


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Topics: tuition refund insurance, Tuition Insurance, Transparency, tuition refunds

Renters Insurance Discussion within ACUHOI

Posted by GradGuard on Dec 15, 2015 10:53:47 AM

It was great to see ACUHOI discussion regarding the value of renters insurance in their message boards / forums.  These are really useful discussions and it is great to see the variety of topics impacting leaders in student housing.

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Topics: Student Life, renters insurance, Best Practices by Colleges, Renters Liability, Student housing, ACUHOI

Twitter Voices for Higher Education & Safety

Posted by GradGuard on Nov 23, 2015 6:30:00 AM

Twitter is a vibrant social media channel with colleagues in and around the college and university marketplace.

Here are some of my favorite voices within organizations, companies and associations who give voice to topics of higher education safety, student conduct and risk management. Please share other voices who should be included:

Clery Center Policy @SOCPubPol

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Topics: Student Risk Management, Higher Education Policy, Campus Safety, Higher Education

FEMA Report: Campus Fire Fatalities 2000 - 2015

Posted by GradGuard on Nov 19, 2015 1:34:13 PM

The United States Department of Fire Administration published a useful report titled "Campus Fire Fatalities in Residential Buildings" detailing the factors that are leading to the unnecessary fire deaths of college students.

The study provides an analysis of the last 16 academic years from 2000 through 2015. During this time there were 85 fatal fires in dormitories, fraternities, sororities and off-campus housing, resulting in 118 fatalities — an average of approximately seven per school year.

The key insights for higher education leaders, students and their families are these:

  • An astonishing 94% of fatal campus fires examined took place in off-campus housing.
  • Smoke alarms were either missing or had been tam- pered with (disconnected or battery removed) in 58% of fatal campus fires.
  • Fire sprinklers were not present in any of the 85 fatal campus fires.
  • A disproportionate number of fatal campus fires occurred on the weekend — 70% on Friday, Saturday and Sunday.
  • Males were more likely than females to die in campus fires, accounting for 67% of all victims.
  • Alcohol was a factor in 76% of all fatal campus fires — fires where at least one of the students was drinking and, according to reports, legally drunk, which is at or above 0.08 percent blood alcohol concentration (BAC).
  • Smoking (29%) was the leading cause of fatal fires in campus housing, followed by intentional actions (16%), electrical (11%) and cooking (9%), with 18% of the fires classified as cause undetermined.
  • The adage “nothing good happens after midnight” rings true for fatal campus fires, with 73% occurring between midnight and 6 a.m.

Insights for Student Housing and University Risk Managers:

The report provides comprehensive information about how to reduce and prevent injuries and deaths on college campuses in the future.  

  1. On-campus residential housing has become safer, with modern alarm systems and fire sprinklers protecting students. The last fire fatality in an on-campus dormitory took place in April 2005. 
  2. Smoking is now prohibited in most college residence halls. Along with intricate alarm systems and fire suppression equipment, the problem of smoking-caused deaths is virtually nonexistent on campus. 
  3. Off-campus living remains the highest risk for fatal fires, with more than 90 percent of campus fire deaths occurring in these dwellings. Colleges need to work with the surrounding neighborhoods. Universities are often the financial juggernaut in these towns and cities, and they have the ability to effect change.

This report also demonstrates the value of the reporting required under the Clery Act. Though some schools are reluctant to publish data this illustrates the benefits of best practices that colleges and universities have implemented. 

The report's conclusion suggests a broad message for the stakeholders.  Specifically it reveals "Ex malo bonum,” the Latin phrase meaning “out of bad comes good,” has taken hold on many college campuses.  At GradGuard, we seek to help schools implement best practices that help protect their students from unexpected financial losses.  Our student benefit programs - particularly tuition and renters insurance programs - do make "good out of bad".  

Please contact us to learn more about how we can support your mission.

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Topics: Student Risk Management, Best Practices by Colleges, Higher Education Policy, Risk Management, Campus Fire, Campus Safety

Transparency is a Topic Larger than Texas

Posted by GradGuard on Nov 2, 2015 1:40:08 PM

We recently attended Texas Buc$ - a conference of the student financial services staff and bursars throughout the great state of Texas.  GradGuard student benefit programs are available at many Texas institutions and it is reassuring to be reminded of the growing value of our services to colleges and universities.

In particular, student financial services professionals appear to be more committed then ever to making sure students and their families are not surprized by institutional policies. This commitment to promoting greater transparency is noteworthy and should help reduce the low awareness of insitutitonal policies. 

Indeed, a 2014 survey of 814 college parents found that many parents don’t know the answer.      

  • 71% of parents did not recall be informed of the university medical refund policy
  • 66% of parents had no idea of how the university would handle a medical withdrawal

The same 2014 survey of college parents revealed that only 26% would not be able to afford the financial loss / additional semester and 51.2% of students said it would be difficult or not possible to absorb the loss.

Student withdrawals are a costly event for everyone. Institutions depend on the funds that students pay in tuition and fees. Students and their families may suffer from both a medical event but should not be surprized by learning after the fact that the instituion may not provide a refund.  

Therefore, if your campus does not provide 100% refunds for medical withdrawals, GradGuard recommends that your institution provide notice to each student of your refund policy and also provide the opportunity for students to protect themselves from the financial loss that may result from an unexpected medical withdrawal.  

As most higher education professionals realize promoting greater transaprency requires an institutional commitment.  Clearly "Transparency" is larger than Texas and an important topic for every campus in the nation.

Please contact us today if we can be of service to you and your students.

Help Us Protect Our Students & Institution

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Topics: tuition refund insurance, Tuition Insurance, Transparency, tuition refunds

Adopting a Preferred Renters Insurance Program

Posted by GradGuard on Oct 2, 2015 8:25:37 AM

The College Board indicates that more than 1,237 institutions now guarantee student housing for all freshmen with many institutions requiring students to live on campus. This requirement has many benefits but it has also created new forms of risk for students and their families. 

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Topics: renters insurance, Renting, Best Practices by Colleges, Renters Liability

The Cost of Medical Withdrawals

Posted by GradGuard on Aug 4, 2015 12:30:00 AM

Though student medical withdrawals are infrequent, they appear to be a growing concern for institutions and the families they serve.  A 2015 survey of college officials estimated that 41% of campuses report having more than 1% of students complete a medical withdrawal a year and 59% indicating less than 1%. 

Clearly student withdrawals are a costly event for everyone. Institutions depend on the funds that students pay in tuition and fees. Students and their families may suffer from both a medical event but should not be surprized by learning after the fact that the instituion may not provide a refund.  

The American College Health Association publishes data that demonstrates the trends and frequency of medical events that may disrupt a students education.  In the most recent report the 2014 annual survey revealed:

If your campus does not provide 100% refunds for medical withdrawals these medical events and the potential medical withdrawal that results can be devastating for a family. In fact, a 2014 national survey of 800 college parents revealed that only 26% would be able to afford the financial loss / additional semester and 51.2% of students said it would be difficult or not possible to absorb the loss.

As students return to campus for the start of college, we like to remind our college and university partners to recommit to disclosing their refund policies to each student. GradGuard recommends that your institution provide notice to each student of your refund policy and also provide the opportunity for students to protect themselves from the financial loss that may result from an unexpected medical withdrawal.  

Please contact us today if we can be of service to you and your students.

Help Us Protect Our Students & Institution

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Topics: student success, Student Life, student health, tuition refund insurance, Tuition Insurance, student risk, Transparency, tuition refunds

Tuition Refund Policy Disclosure Process

Posted by GradGuard on Jul 30, 2015 6:56:00 PM

As students return to campus for the start of college, we like to remind our college and university partners to recommit to disclosing their refund policies to each student.

A 2014 survey of 814 college parents found that many parents don’t know the answer.      

  • 71% of parents did not recall be informed of the university medical refund policy
  • 66% of parents had no idea of how the university would handle a medical withdrawal

The same 2014 survey of college parents revealed that only 26% would not be able to afford the financial loss / additional semester and 51.2% of students said it would be difficult or not possible to absorb the loss.

Though medical withdrawals are an infrequent, they appear to be a growing concern for institutions and the families they serve.  A 2015 survey of college officials estimated that 41% of campuses report having more than 1% of students complete a medical withdrawal a year and 59% indicating less than 1%. 

Clearly student withdrawals are a costly event for everyone. Institutions depend on the funds that students pay in tuition and fees. Students and their families may suffer from both a medical event but should not be surprized by learning after the fact that the instituion may not provide a refund.  

Therefore, if your campus does not provide 100% refunds for medical withdrawals, GradGuard recommends that your institution provide notice to each student of your refund policy and also provide the opportunity for students to protect themselves from the financial loss that may result from an unexpected medical withdrawal.  

Please contact us today if we can be of service to you and your students.

Help Us Protect Our Students & Institution

Read More

Topics: tuition refund insurance, Tuition Insurance, Transparency, tuition refunds

Utilizing Student Benefits to Attract, Retain, and Protect Students

Posted by GradGuard on Jul 13, 2015 6:40:35 PM

Last week we delivered a show-case presentation with leaders in higher education enrollment management at the RuffaloNoelLevitz - 2015 National Conference on Student Recruitment, Marketing, and Retention.

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Topics: paying for college, College Life Protected, Consumer Protection, Enrollment Management, Best Practices by Colleges, leadership, Student Benefits

Trends & Best Practices in Implementing Renters Liability & Protection Programs

Posted by GradGuard on Jun 22, 2015 5:55:00 PM

Requiring students to live on campus has many benefits, but it also creates an often unforeseen risk for students and their families. In fact, published research supports this requirement and data from the College Board indicates that more than 1,237 institutions now guarantee student housing for all freshmen. 

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Topics: renters insurance, Renting, Best Practices by Colleges, Renters Liability

College Life Protected

Insights on student risk

GradGuard for Higher Education examines how unexpected losses can affect student success, bringing you the latest in best practices and trends for safety on and off campus.

Here you'll learn more about:

  • Risks on and off campus
  • How schools are using benefits programs to protect and attract students
  • Effects of loss on student outcomes

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