GradGuard for Higher Education

John Fees

Recent Posts

Testimonial - "Tuition Insurance Was Such A Lifesaver"

Posted by John Fees on Jul 18, 2018 2:37:06 PM

The best way to understand the value of GradGuard's tuition insurance to schools and college families is to hear from a customer who enrolled in the program.

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Topics: college life, tuition refund insurance, College Life Protected, Tuition Insurance, Refund Policy, Best Practices by Colleges, tuition refunds, Student Benefits, insurance, Higher Education, Bursars,, nacubo,, college risk, Tuition Protection Plan, college refunds,, Allianz Global Assistance,, Allianz, GradGuard

84% of schools do not provide 100% refunds, but GradGuard's tuition insurance can.

Posted by John Fees on May 16, 2018 11:28:12 PM

Just a year ago, I was pleased to announce that schools and families now have access to world-class service and valuable protections offered exclusively through GradGuard's Tuition Protection Plan from Allianz Global Assistance. 

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Topics: college life, tuition refund insurance, College Life Protected, Tuition Insurance, Refund Policy, Best Practices by Colleges, tuition refunds, Student Benefits, insurance, Higher Education, Bursars,, nacubo,, college risk, Tuition Protection Plan, college refunds,, Allianz Global Assistance,, Allianz, GradGuard

College Confidence & More + Bursars 2018

Posted by John Fees on Apr 18, 2018 1:56:59 PM

There are several gatherings of higher education officials that I find to be filled with essential truths. 

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Topics: College Life Protected, Tuition Insurance, Consumer Protection, Refund Policy, Transparency, college completion, Is College Worth It, Disclosures, regulation, Higher Education, Bursars,, nacubo,, business operations,, college refunds,

URMIA - The Case for Student Renters Insurance 

Posted by John Fees on Mar 20, 2018 6:17:19 PM

I shared this post recently with for the March edition of URMIA Insights - (University Risk Management and Insurance Association).  The message, however, is important for other leaders in higher education and particularly for those in student housing and student financial services. 

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Topics: student success, college theft, college fire safety, Dorm Life, renters insurance, apartment living, college life, dorm living, College Life Protected, Student Risk Management, student risk, Renting, Best Practices by Colleges, Higher Education Policy, Renters Liability, Student Benefits, insurance, Risk Management, Campus Fire, Student housing, ACUHOI, Higher Education, college renters insurance, URMIA

2018 NACUBO SFS - Tuition Refunds & More

Posted by John Fees on Mar 13, 2018 7:03:00 PM

Today it was my pleasure to join Mike Reynolds of Auburn University to present at the annual NACUBO Student Financial Services conference.  It is always good to share the stage with a higher education veteran and true student financial services professional.  Mike and I had some 

We shared our experiences and research regarding:

Common & Emerging Best Practices for Disclosing and Managing Tuition Refunds.  

Our presentation focused on the growing impact/frequency of student medical withdrawals and the increasing cost of the financial losses experienced by institutions and families.  The discussion aimed to 

  • Understand national research / benchmarks for how schools disclose their refund policies & manage student withdrawals 
  • Understand how schools are reducing the costs and risks of administering tuition refund appeals process
  • Understand how schools are implementing tuition insurance programs to reducing the financial losses caused by students withdrawals.

It isn't always possible for schools to afford the cost of attending an industry conference in person, so I am pleased to share the slides from our discussion through the link below. 

Download the NACUBO SFS Slides 

The slides provide a summary of the industry research and also a review of the experience at Auburn University and other schools who have chosen to embrace a fully transparent approach to disclosing and managing tuition refunds. Given the growth in student medical withdrawals it is prudent for schools that do not provide 100% refunds to provide notice of their institutions refund policy.   

The research contained in the presentation provides a useful baseline for schools to benchmark their own experience in managing the growing cost of refunds.   You don't need to read the research or the slides, however, if you take a moment to consider the following conclusions of the presentation. 

If you are serious about reducing the cost of student withdrawals to your institution and the families you serve, then we recommend that you consider the following practical next steps:

Recommended Next Steps

1. Evaluate your institutions refund policy.

2. How are students provided “notice” of the refund policy?

3. Is your current refund policy administered objectively?

- Avoid subjective & arbitrary administration

4. What is the cost of administering your current policy?

- Confirm you do not accept student health records without a HIPAA release.

5. Adopt a fully transparent disclosure process and offer tuition insurance protection.

 

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Topics: student success, Student Life, student health, Financial Literacy, tuition refund insurance, Tuition Insurance, student risk, Refund Policy, Best Practices by Colleges, Transparency, college parents, tuition refunds, Student Benefits, Higher Education, Bursars,, nacubo,, business operations,, Tuition Protection Plan, college refunds,

Reducing the Cost of College Student Withdrawals 

Posted by John Fees on Mar 4, 2018 2:44:28 PM

If you are like many college and university officials, you are facing a growing number of student withdrawals.  

Student withdrawals are a costly event for everyone. Institutions depend on the funds that students pay in tuition and fees. Students and their families may suffer a financial loss as well as from the trauma of unexpected event such as an illness or injury that disrupts an academic term.

Our research indicates that very few schools provide 100% refunds to students who complete a withdrawal mid-term. Even when a hardship exists such as the death of a parent or substance abuse incident it is uncommon for colleges to provide 100% refunds.

As a result, we are pleased to announce that the GradGuard Tuition Protection Plan from Allianz Global Assistance is now available to schools who are looking to provide refunds to students who are forced to withdraw from school due to illnesses, injuries or other  covered reason.  

The Tuition Protection Plan is offered only to school partners who enter into a non-exclusive participation agreement.  This agreement assures your students that they will receive the enhanced coverages schools expect and students need.

Speak with us to learn more about why our modern tuition insurance programs are an important student benefit and a valuable form of protection.  

Learn More about the Tuition Protection Plan

 

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Topics: student success, Student Life, student health, tuition refund insurance, Tuition Insurance, student risk, Transparency, tuition refunds

Helping to Reduce the Growing Cost of Student Withdrawals with GradGuard

Posted by John Fees on Nov 8, 2017 12:39:22 PM

GradGuard's mission is to help protect the investment student's and their families make in a higher education. We aim publish research and bring attention to trends of vital interests to our colleagues who work to promote greater student success.

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Topics: student health, tuition refund insurance, Tuition Insurance, Student Benefits

Protecting International Students

Posted by John Fees on Jun 2, 2017 6:10:27 PM

This is a big week for professionals who serve international students. 

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Topics: tuition refund insurance, College Life Protected, Tuition Insurance, Best Practices by Colleges, college renters insurance, Tuition Protection Plan, international students, international

Decision Design in Education - Make It Easy

Posted by John Fees on May 25, 2017 7:32:58 PM

Have you ever noticed that in life - easy stuff get's done.  Making it easy for students to make good decisions is a cornerstone of a well-designed education.  For instance, placing a recylcing bin next to a garbage can just works.  People and students recyle when it's easy.  

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Topics: renters insurance, Best Practices by Colleges, Transparency, Renters Liability, college renters insurance

Do you provide 100% refunds?

Posted by John Fees on May 16, 2017 7:47:24 PM

If your institution does not provide 100% refunds to students then it is prudent to determine how your college or university can verify that the institution has disclosed its refund policy.

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Topics: tuition refund insurance, Refund Policy, Transparency, Disclosures, Bursars,, Tuition Protection Plan

College Life Protected

Insights on student risk

GradGuard for Higher Education examines how unexpected losses can affect student success, bringing you the latest in best practices and trends for safety on and off campus.

Here you'll learn more about:

  • Risks on and off campus
  • How schools are using benefits programs to protect and attract students
  • Effects of loss on student outcomes

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