There are several gatherings of higher education officials that I find to be filled with essential truths.
Topics: college refunds,, business operations,, Bursars,, nacubo,, Transparency, Higher Education, regulation, Disclosures, college completion, Is College Worth It, Consumer Protection, Refund Policy, Tuition Insurance, College Life Protected
Last week we delivered a show-case presentation with leaders in higher education enrollment management at the RuffaloNoelLevitz - 2015 National Conference on Student Recruitment, Marketing, and Retention.
The National Association of College and University Business Officers (NACUBO) recently published the first update to its Student Financial Services Policies and Procedures Report since 2007. The report contains particularly useful information regarding the common practices by colleges and universities on topics such as financial literacy and the types of financial services offered to students.
In July 2014, The Arizona Republic published an article that described a local university as a "Mall for Theives". Considering recent studies, this seems to be true at many campuses across the country. For example, "the average college student has a 53% chance of having their bike stolen, and only 2.4% are ever recovered". Has your institution considered how the financial loss of a bike or a backpack impacts a student? For some students, a financial loss can cause a great setback, even preventing the student's college success.
David Leonhardt is the editor of Upshot at the New York Times and posted a useful article titled The Reality of Student Debt Is Different From the Clichés. It reminds me of the challenges our society has in dealing with complex topics captured in the headlines but that often inadvertently distort the real source of risk.