GradGuard for Higher Education

Testimonial - "Tuition Insurance Was Such A Lifesaver"

Posted by John Fees on Jul 18, 2018 2:37:06 PM

The best way to understand the value of GradGuard's tuition insurance to schools and college families is to hear from a customer who enrolled in the program.

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Topics: college life, tuition refund insurance, College Life Protected, Tuition Insurance, Refund Policy, Best Practices by Colleges, tuition refunds, Student Benefits, insurance, Higher Education, Bursars,, nacubo,, college risk, Tuition Protection Plan, college refunds,, Allianz Global Assistance,, Allianz, GradGuard

84% of schools do not provide 100% refunds, but GradGuard's tuition insurance can.

Posted by John Fees on May 16, 2018 11:28:12 PM

Just a year ago, I was pleased to announce that schools and families now have access to world-class service and valuable protections offered exclusively through GradGuard's Tuition Protection Plan from Allianz Global Assistance. 

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Topics: college life, tuition refund insurance, College Life Protected, Tuition Insurance, Refund Policy, Best Practices by Colleges, tuition refunds, Student Benefits, insurance, Higher Education, Bursars,, nacubo,, college risk, Tuition Protection Plan, college refunds,, Allianz Global Assistance,, Allianz, GradGuard

College Confidence & More + Bursars 2018

Posted by John Fees on Apr 18, 2018 1:56:59 PM

There are several gatherings of higher education officials that I find to be filled with essential truths. 

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Topics: College Life Protected, Tuition Insurance, Consumer Protection, Refund Policy, Transparency, college completion, Is College Worth It, Disclosures, regulation, Higher Education, Bursars,, nacubo,, business operations,, college refunds,

2018 NACUBO SFS - Tuition Refunds & More

Posted by John Fees on Mar 13, 2018 7:03:00 PM

Today it was my pleasure to join Mike Reynolds of Auburn University to present at the annual NACUBO Student Financial Services conference.  It is always good to share the stage with a higher education veteran and true student financial services professional.  Mike and I had some 

We shared our experiences and research regarding:

Common & Emerging Best Practices for Disclosing and Managing Tuition Refunds.  

Our presentation focused on the growing impact/frequency of student medical withdrawals and the increasing cost of the financial losses experienced by institutions and families.  The discussion aimed to 

  • Understand national research / benchmarks for how schools disclose their refund policies & manage student withdrawals 
  • Understand how schools are reducing the costs and risks of administering tuition refund appeals process
  • Understand how schools are implementing tuition insurance programs to reducing the financial losses caused by students withdrawals.

It isn't always possible for schools to afford the cost of attending an industry conference in person, so I am pleased to share the slides from our discussion through the link below. 

Download the NACUBO SFS Slides 

The slides provide a summary of the industry research and also a review of the experience at Auburn University and other schools who have chosen to embrace a fully transparent approach to disclosing and managing tuition refunds. Given the growth in student medical withdrawals it is prudent for schools that do not provide 100% refunds to provide notice of their institutions refund policy.   

The research contained in the presentation provides a useful baseline for schools to benchmark their own experience in managing the growing cost of refunds.   You don't need to read the research or the slides, however, if you take a moment to consider the following conclusions of the presentation. 

If you are serious about reducing the cost of student withdrawals to your institution and the families you serve, then we recommend that you consider the following practical next steps:

Recommended Next Steps

1. Evaluate your institutions refund policy.

2. How are students provided “notice” of the refund policy?

3. Is your current refund policy administered objectively?

- Avoid subjective & arbitrary administration

4. What is the cost of administering your current policy?

- Confirm you do not accept student health records without a HIPAA release.

5. Adopt a fully transparent disclosure process and offer tuition insurance protection.

 

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Topics: student success, Student Life, student health, Financial Literacy, tuition refund insurance, Tuition Insurance, student risk, Refund Policy, Best Practices by Colleges, Transparency, college parents, tuition refunds, Student Benefits, Higher Education, Bursars,, nacubo,, business operations,, Tuition Protection Plan, college refunds,

March Conference Season & Data That Leaders at NACUBO, NASPA and Ellucian can Agree On

Posted by John Fees on Mar 19, 2017 1:12:48 PM

March is a busy month for our higher education colleagues.  With the NACUBO Student Financial Services conference, NASPA's annual meeting and Ellucian Live occuring all during the same month, many of us spend the month traveling between valuable industry gatherings.  

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Topics: student health, Tuition Insurance, tuition refunds, Higher Education, nacubo,, Tuition Protection Plan, naspa

45% of Schools Surveyed Report an Increase in Student Medical Withdrawals

Posted by John Fees on Mar 13, 2017 6:05:00 AM

The 2017 Survey on Student Withdawals & Refunds has revealed that nearly half of schools survyed report an increase in student medical withdrawals. 

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Topics: student health, tuition refund insurance, Tuition Insurance, tuition refunds, nacubo,, Tuition Protection Plan, naspa

NACUBO Annual Meeting - Ensuring Student Success

Posted by John Fees on Jul 25, 2016 3:35:24 PM

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Topics: student success, Tuition Insurance, Refund Policy, Higher Education Policy, Transparency, leadership, college completion, Disclosures, Higher Education, nacubo,

Insights from the 2016 NACUBO Student Financial Services Conference

Posted by John Fees on Mar 22, 2016 3:10:16 PM

This started as a simple post to share some insights from the 2016 NACUBO Student Financial Services Conference, held last week in Memphis, TN.

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Topics: student success, Tuition Insurance, Refund Policy, Higher Education Policy, Transparency, leadership, college completion, Disclosures, Higher Education, nacubo,

College Life Protected

Insights on student risk

GradGuard for Higher Education examines how unexpected losses can affect student success, bringing you the latest in best practices and trends for safety on and off campus.

Here you'll learn more about:

  • Risks on and off campus
  • How schools are using benefits programs to protect and attract students
  • Effects of loss on student outcomes

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