GradGuard for Higher Education

More Evidence - Adoption of Tuition Insurance by Schools Continues to Grow

Posted by John Fees on Nov 19, 2018 10:02:12 PM

2018 has been a milestone year for GradGuard.

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Topics: College Life Protected, Tuition Insurance, tuition refund insurance, Tuition Protection Plan, college refunds,, college risk, Bursars,, nacubo,, Higher Education, insurance, Student Benefits, tuition refunds, Refund Policy, Best Practices by Colleges, college life, Allianz, Allianz Global Assistance,, GradGuard

Testimonial - "Tuition Insurance Was Such A Lifesaver"

Posted by John Fees on Jul 18, 2018 2:37:06 PM

The best way to understand the value of GradGuard's tuition insurance to schools and college families is to hear from a customer who enrolled in the program.

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Topics: College Life Protected, Tuition Insurance, tuition refund insurance, Tuition Protection Plan, college refunds,, college risk, Bursars,, nacubo,, Higher Education, insurance, Student Benefits, tuition refunds, Refund Policy, Best Practices by Colleges, college life, Allianz, Allianz Global Assistance,, GradGuard

84% of schools do not provide 100% refunds, but GradGuard's tuition insurance can.

Posted by John Fees on May 16, 2018 11:28:12 PM

Just a year ago, I was pleased to announce that schools and families now have access to world-class service and valuable protections offered exclusively through GradGuard's Tuition Protection Plan from Allianz Global Assistance. 

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Topics: College Life Protected, Tuition Insurance, tuition refund insurance, Tuition Protection Plan, college refunds,, college risk, Bursars,, nacubo,, Higher Education, insurance, Student Benefits, tuition refunds, Refund Policy, Best Practices by Colleges, college life, Allianz, Allianz Global Assistance,, GradGuard

URMIA - The Case for Student Renters Insurance 

Posted by John Fees on Mar 20, 2018 6:17:19 PM

I shared this post recently with for the March edition of URMIA Insights - (University Risk Management and Insurance Association).  The message, however, is important for other leaders in higher education and particularly for those in student housing and student financial services. 

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Topics: college renters insurance, Student Benefits, Renting, dorm living, apartment living, Dorm Life, renters insurance, student success, college theft, college fire safety, college life, Student Risk Management, College Life Protected, student risk, Best Practices by Colleges, Higher Education Policy, Renters Liability, insurance, Risk Management, Higher Education, Campus Fire, Student housing, ACUHOI, URMIA

2018 NACUBO SFS - Tuition Refunds & More

Posted by John Fees on Mar 13, 2018 7:03:00 PM

Today it was my pleasure to join Mike Reynolds of Auburn University to present at the annual NACUBO Student Financial Services conference.  It is always good to share the stage with a higher education veteran and true student financial services professional.  Mike and I had some 

We shared our experiences and research regarding:

Common & Emerging Best Practices for Disclosing and Managing Tuition Refunds.  

Our presentation focused on the growing impact/frequency of student medical withdrawals and the increasing cost of the financial losses experienced by institutions and families.  The discussion aimed to 

  • Understand national research / benchmarks for how schools disclose their refund policies & manage student withdrawals 
  • Understand how schools are reducing the costs and risks of administering tuition refund appeals process
  • Understand how schools are implementing tuition insurance programs to reducing the financial losses caused by students withdrawals.

It isn't always possible for schools to afford the cost of attending an industry conference in person, so I am pleased to share the slides from our discussion through the link below. 

Download the NACUBO SFS Slides 

The slides provide a summary of the industry research and also a review of the experience at Auburn University and other schools who have chosen to embrace a fully transparent approach to disclosing and managing tuition refunds. Given the growth in student medical withdrawals it is prudent for schools that do not provide 100% refunds to provide notice of their institutions refund policy.   

The research contained in the presentation provides a useful baseline for schools to benchmark their own experience in managing the growing cost of refunds.   You don't need to read the research or the slides, however, if you take a moment to consider the following conclusions of the presentation. 

If you are serious about reducing the cost of student withdrawals to your institution and the families you serve, then we recommend that you consider the following practical next steps:

Recommended Next Steps

1. Evaluate your institutions refund policy.

2. How are students provided “notice” of the refund policy?

3. Is your current refund policy administered objectively?

- Avoid subjective & arbitrary administration

4. What is the cost of administering your current policy?

- Confirm you do not accept student health records without a HIPAA release.

5. Adopt a fully transparent disclosure process and offer tuition insurance protection.

 

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Topics: student success, Student Life, tuition refund insurance, Tuition Insurance, student risk, Transparency, tuition refunds, Tuition Protection Plan, business operations,, nacubo,, Bursars,, Higher Education, Student Benefits, college parents, Refund Policy, Financial Literacy, student health, Best Practices by Colleges, college refunds,

Helping to Reduce the Growing Cost of Student Withdrawals with GradGuard

Posted by John Fees on Nov 8, 2017 12:39:22 PM

GradGuard's mission is to help protect the investment student's and their families make in a higher education. We aim publish research and bring attention to trends of vital interests to our colleagues who work to promote greater student success.

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Topics: Tuition Insurance, tuition refund insurance, Student Benefits, student health

Student Health & Helping to Reduce the Growing Cost of Student Withdrawals with GradGuard Tuition Insurance

Posted by John Fees on May 2, 2017 8:21:16 PM

GradGuard's mission is to help protect the investment student's and their families make in a higher education. We aim publish research and bring attention to trends of vital interests to our colleagues who work to promote greater student success.

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Topics: Tuition Insurance, tuition refund insurance, Student Benefits, student health

"Transfarency" by Southwest Airlines / Transparency for Students

Posted by John Fees on Nov 16, 2015 10:20:21 PM

Have you noticed a new strategic marketing campaign created by Southwest Airlines? If not, you can check the entire campaign on their website.

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Topics: Travel, Parents, tuition refund insurance, student risk, Transparency, tuition refunds, Student Benefits, regulation

Utilizing Student Benefits to Attract, Retain, and Protect Students

Posted by GradGuard on Jul 13, 2015 6:40:35 PM

Last week we delivered a show-case presentation with leaders in higher education enrollment management at the RuffaloNoelLevitz - 2015 National Conference on Student Recruitment, Marketing, and Retention.

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Topics: paying for college, College Life Protected, Consumer Protection, Enrollment Management, Best Practices by Colleges, leadership, Student Benefits

College Life Protected

Insights on student risk

GradGuard for Higher Education examines how unexpected losses can affect student success, bringing you the latest in best practices and trends for safety on and off campus.

Here you'll learn more about:

  • Risks on and off campus
  • How schools are using benefits programs to protect and attract students
  • Effects of loss on student outcomes

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