GradGuard for Higher Education

Controversy & Campus Reports on Clery Data

Posted by John Fees on Dec 21, 2015 10:15:30 AM

Kelly Field wrote in the November 25, 2015 issue of The Chronicle of Higher Education an important article (“How Much Can Campus-Crime Reports Tell Us About Sexual Assault?”) on what campus crime reports reveal about sexual assaults on college campuses.  

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Topics: Student Life, college theft, Financial Literacy, College Life Protected, Student Risk Management, Best Practices by Colleges, Higher Education Policy, Transparency, Risk Management, ACUHOI, Clery Act, Campus Crime, Campus Safety, Higher Education

"Transfarency" by Southwest Airlines / Transparency for Students

Posted by John Fees on Nov 16, 2015 10:20:21 PM

Have you noticed a new strategic marketing campaign created by Southwest Airlines? If not, you can check the entire campaign on their website.

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Topics: Travel, Parents, tuition refund insurance, student risk, Transparency, tuition refunds, Student Benefits, regulation

Transparency is a Topic Larger than Texas

Posted by GradGuard on Nov 2, 2015 1:40:08 PM

We recently attended Texas Buc$ - a conference of the student financial services staff and bursars throughout the great state of Texas.  GradGuard student benefit programs are available at many Texas institutions and it is reassuring to be reminded of the growing value of our services to colleges and universities.

In particular, student financial services professionals appear to be more committed then ever to making sure students and their families are not surprized by institutional policies. This commitment to promoting greater transparency is noteworthy and should help reduce the low awareness of insitutitonal policies. 

Indeed, a 2014 survey of 814 college parents found that many parents don’t know the answer.      

  • 71% of parents did not recall be informed of the university medical refund policy
  • 66% of parents had no idea of how the university would handle a medical withdrawal

The same 2014 survey of college parents revealed that only 26% would not be able to afford the financial loss / additional semester and 51.2% of students said it would be difficult or not possible to absorb the loss.

Student withdrawals are a costly event for everyone. Institutions depend on the funds that students pay in tuition and fees. Students and their families may suffer from both a medical event but should not be surprized by learning after the fact that the instituion may not provide a refund.  

Therefore, if your campus does not provide 100% refunds for medical withdrawals, GradGuard recommends that your institution provide notice to each student of your refund policy and also provide the opportunity for students to protect themselves from the financial loss that may result from an unexpected medical withdrawal.  

As most higher education professionals realize promoting greater transaprency requires an institutional commitment.  Clearly "Transparency" is larger than Texas and an important topic for every campus in the nation.

Please contact us today if we can be of service to you and your students.

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Topics: tuition refund insurance, Tuition Insurance, Transparency, tuition refunds

The Cost of Medical Withdrawals

Posted by GradGuard on Aug 4, 2015 12:30:00 AM

Though student medical withdrawals are infrequent, they appear to be a growing concern for institutions and the families they serve.  A 2015 survey of college officials estimated that 41% of campuses report having more than 1% of students complete a medical withdrawal a year and 59% indicating less than 1%. 

Clearly student withdrawals are a costly event for everyone. Institutions depend on the funds that students pay in tuition and fees. Students and their families may suffer from both a medical event but should not be surprized by learning after the fact that the instituion may not provide a refund.  

The American College Health Association publishes data that demonstrates the trends and frequency of medical events that may disrupt a students education.  In the most recent report the 2014 annual survey revealed:

If your campus does not provide 100% refunds for medical withdrawals these medical events and the potential medical withdrawal that results can be devastating for a family. In fact, a 2014 national survey of 800 college parents revealed that only 26% would be able to afford the financial loss / additional semester and 51.2% of students said it would be difficult or not possible to absorb the loss.

As students return to campus for the start of college, we like to remind our college and university partners to recommit to disclosing their refund policies to each student. GradGuard recommends that your institution provide notice to each student of your refund policy and also provide the opportunity for students to protect themselves from the financial loss that may result from an unexpected medical withdrawal.  

Please contact us today if we can be of service to you and your students.

Help Us Protect Our Students & Institution

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Topics: student success, Student Life, student health, tuition refund insurance, Tuition Insurance, student risk, Transparency, tuition refunds

Tuition Refund Policy Disclosure Process

Posted by GradGuard on Jul 30, 2015 6:56:00 PM

As students return to campus for the start of college, we like to remind our college and university partners to recommit to disclosing their refund policies to each student.

A 2014 survey of 814 college parents found that many parents don’t know the answer.      

  • 71% of parents did not recall be informed of the university medical refund policy
  • 66% of parents had no idea of how the university would handle a medical withdrawal

The same 2014 survey of college parents revealed that only 26% would not be able to afford the financial loss / additional semester and 51.2% of students said it would be difficult or not possible to absorb the loss.

Though medical withdrawals are an infrequent, they appear to be a growing concern for institutions and the families they serve.  A 2015 survey of college officials estimated that 41% of campuses report having more than 1% of students complete a medical withdrawal a year and 59% indicating less than 1%. 

Clearly student withdrawals are a costly event for everyone. Institutions depend on the funds that students pay in tuition and fees. Students and their families may suffer from both a medical event but should not be surprized by learning after the fact that the instituion may not provide a refund.  

Therefore, if your campus does not provide 100% refunds for medical withdrawals, GradGuard recommends that your institution provide notice to each student of your refund policy and also provide the opportunity for students to protect themselves from the financial loss that may result from an unexpected medical withdrawal.  

Please contact us today if we can be of service to you and your students.

Help Us Protect Our Students & Institution

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Topics: tuition refund insurance, Tuition Insurance, Transparency, tuition refunds

Common Practices in Managing College Tuition Refunds & Disclosures

Posted by GradGuard on Apr 28, 2015 4:53:00 PM

We believe it is vital to understand the common practices of colleges and universities, which is why each year we seek to sponsor research on important topics of concern to both institutions and the families they serve.

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Topics: student health, Tuition Insurance, Transparency, college completion, Disclosures

Dr. King's Lessons on Leadership

Posted by John Fees on Jan 19, 2015 12:28:00 PM

This weekend, I took the time to reread Dr. Martin Luther King's Letter from a Birmingham Jail that he composed on April 16, 1963.

Dr. King's letter addressed themes of social justice and explained his rationale for leading in a response to local clergy who, though they recognized injustice was real and present in Alabama, did not agree with Dr. King's timing or approach.

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Topics: Student Life, college life, Transparency, leadership

5 Essential Questions for Higher Ed in 2015

Posted by John Fees on Jan 7, 2015 10:57:00 AM

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Topics: Consumer Protection, Refund Policy, Best Practices by Colleges, Higher Education Policy, Transparency

The Real Issue: Failing to Graduate Is Costly

Posted by John Fees on Dec 15, 2014 2:46:00 PM

David Leonhardt is the editor of Upshot at the New York Times and posted a useful article titled The Reality of Student Debt Is Different From the Clichés. It reminds me of the challenges our society has in dealing with complex topics captured in the headlines but that often inadvertently distort the real source of risk.

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Topics: student success, apartment living, College Life Protected, Consumer Protection, Refund Policy, Enrollment Management, Best Practices by Colleges, Higher Education Policy, Transparency

College Life Protected

Insights on student risk

GradGuard for Higher Education examines how unexpected losses can affect student success, bringing you the latest in best practices and trends for safety on and off campus.

Here you'll learn more about:

  • Risks on and off campus
  • How schools are using benefits programs to protect and attract students
  • Effects of loss on student outcomes

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