Higher education professionals join GradGuard to make it easy for schools to protect the students and families they serve.
February 20, 2020 - Phoenix, Arizona
GradGuardTM an authority at designing and implementing student benefit programs that help schools to attract and retain students, is pleased to announce the appointment of three new team members with diverse higher education experience that will help to shape its growing set of insurance programs for colleges and universities.
“GradGuard is mission focused, so it is important to add talented team members who understand how colleges and universities work. I am confident that each of these leaders will help GradGuard continue to drive innovations that help schools to protect the students and families they serve” said John Fees, co-founder of GradGuard.
Nelly Jane Chávez is now the Director of Customer Experience and Operations. In this role, she will lead our agency operations and drive member success. Her knowledge of higher education is extensive. She and most recently served as the Associate Director of Residence Life at Arizona State University, Nelly where Nelly oversaw projects, initiatives, operations, crisis response and student engagement; serving over 16,000 students. Prior to working at ASU, Nelly worked at Texas Tech University, Southern Illinois University Carbondale and her alma mater Texas State University - San Marcos.
Seth Westby is now the Assistant Director for Campus Partnerships. Seth most recently worked in undergraduate admissions at the University of Mary in Bismarck, North Dakota. During his three years working in admissions he directly addressed the concerns of students and families about the risks and worries about investing in a college education. Seth’s admissions knowledge will provide valuable insight into how providing GradGuard’s student benefit protections can increase the confidence families have in choosing to enroll in their college or university.
Jeremy Norris in now a Senior Software Engineer. His recent experience working as part of the technology team at Salem State University will enable him to contribute to the expansion of GradGuard’s ecommerce and student benefit insurance platform. In particular, Jeremey knows the importance to schools of maintaining high standards when it comes to web accessibility and data security. His knowledge of the unique needs of the higher education technology ecosystem will also further enable of GradGuard to seamlessly integrate GradGuard’s tuition and renters insurance as a valuable added benefit for students.
Fees continued, ‘there is good reason that more than 330 colleges and universities trust GradGuard to help them protect the students and families they serve. Our team shares the values of higher education and understands that each school is unique, but also shares the common goal of promoting greater college completion.
These new team members join Wimer Alberto, Jules Breaux and Derrick Shy, all of whom have experience working in higher education. In total, the GradGuard team has worked more than 30 years on campus and at all types of institutions including – private & public, small & large and rural & urban institutions.
GradGuard TM is an authority in protecting the investment in higher education. By protecting students and their families from risks from college life, GradGuard helps reduce the cost of college and promote greater student success. GradGuard’s modern tuition and renters insurance programs are valuable student benefits available through a growing network of more than 330 colleges and universities. Since 2009, GradGuard’s innovative insurance programs have protected more than 700,000 students and families. For more insights on #collegelife follow @GradGuard
John Fees – Co-Founder