John Fees is the Co-Founder and Managing Director of GradGuard™. Fees is a graduate of Arizona State University, where he received a bachelors of science degree in History and is also a graduate of Harvard Business School where he completed a Masters in Business Administration. John Fees lives in Phoenix, Arizona and is married to Melissa Soza Fees, Ph.D. and is the father of five children. He is the Treasurer for the Arizona College Success Arizona, a Director of College Parents of America, Founding Director and investor in Tonto Creek Camp which provides service leadership experiences to 8,000 students annually. He is also an active member of University Risk Management and Insurance Association and the Professional Insurance Marketers Association.
March is a busy month for our higher education colleagues. With the NACUBO Student Financial Services conference, NASPA's annual meeting and Ellucian Live occuring all during the same month, many of us spend the month traveling between valuable industry gatherings.
These three conferences all feature themes surrounding the importance of college completion and the value of technology to enabling a positive student experience. All of us at GradGuard seek to help connect the dots between different offices and communities and this post highlights some of the data vital for your campus to consider.
To that end, the 2017 Survey on Student Withdawals & Refunds that provides timely
data indicating three important trends that each campus can benchmark themselves against.
There are few topics that all university colleagues can agree on, but one where 95% of institutions surveyed indicate that they agree or strongly agree that colleges an universities are required to provide notice of their refund policies to each student.
Increasing college completion has become a common objective of each parts of campus. Some key topics to consider for your campus include:
Despite 45% of schools reporting a growth in student medical withdrawals a majority of institutions surveyed do not track if students who complete a withdrawal return to complete their degree.
- 56% of institutions surveyed do not track if students who complete a medical withdrawal return to complete their degree.
- 67% of institutions surveyed agree or strongly agree that if the school does not provide 100% refunds that it is prudent for the school to offer tuition insurance.
- 85% of institutions surveyed agree or strongly agree that tuition insurance should be as easy as buying travel insurance.
Consider how your institution compares to the national data. Download the report today and share with your colleagues.