Survey: 2020 Student Housing Operations Research

May 19, 2020 5:26:52 PM EDT / by GradGuard

Approximately 3 million students nationwide live in housing that is owned and operated by colleges and universities. The COVID-19 crisis dramatically disrupted the student housing experience, creating new levels of operating and financial stress within the student housing industry. 

GradGuard and Higher Ed Study are conducting a survey among student housing professionals to better understand industry trends and benchmarks impacting operations. 

The 2020 Student Housing Operations Research Survey objectives include:

- Identify potential challenges, risks, and functional gaps due to the COVID-19. 

- Identify benchmarks and emerging trends impacting student housing operations.

- Deepen the understanding of the common and best practices emerging within student housing operations.

90% of campuses are refunding a percentage back to their residents based on the date of move out, according to a recent ACUHO-I survey of 284 campuses. Of those institutions, 22% are anticipating seeing a revenue reduction of greater than 30%.

In addition to these financial pressures, student housing operations leadership must perform in a complex operating environment that includes risk and property management, relying on student staff to perform essential functions, frequent turnover of staff, and extensive reporting requirements from the Clery Act and Title IX.

The 2020 Student Housing Operations Research Survey will be conducted from May 19 through May 27. It is meant to inform decision making processes for housing operations leaders this year.  

The initial results will be published soon thereafter, and complete results will be released in early June. 

Take the Survey

Topics: renters insurance, Student housing, college renters insurance, cost of college, Research, coronavirus


Written by GradGuard

GradGuard’s mission is to help schools protect the investment in higher education of the students and families they serve. Each student deserves the opportunity to succeed and protect their investment in college. By protecting students and their families from risks from college life, GradGuard helps reduce the cost of college and promote greater student success. GradGuard's modern tuition and renters insurance programs are valuable student benefits available through a network of more than 330 colleges and universities. Since 2009, GradGuard's insurance programs have protected more than 700,000 students and families. For more insights on #collegelife follow @GradGuard

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