2018 has been a milestone year for GradGuard.
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Topics: College Life Protected, Tuition Insurance, tuition refund insurance, Tuition Protection Plan, college refunds,, college risk, Bursars,, nacubo,, Higher Education, insurance, Student Benefits, tuition refunds, Refund Policy, Best Practices by Colleges, college life, Allianz, Allianz Global Assistance,, GradGuard
The best way to understand the value of GradGuard's tuition insurance to schools and college families is to hear from a customer who enrolled in the program.
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Topics: College Life Protected, Tuition Insurance, tuition refund insurance, Tuition Protection Plan, college refunds,, college risk, Bursars,, nacubo,, Higher Education, insurance, Student Benefits, tuition refunds, Refund Policy, Best Practices by Colleges, college life, Allianz, Allianz Global Assistance,, GradGuard
Just a year ago, I was pleased to announce that schools and families now have access to world-class service and valuable protections offered exclusively through GradGuard's Tuition Protection Plan from Allianz Global Assistance.
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Topics: College Life Protected, Tuition Insurance, tuition refund insurance, Tuition Protection Plan, college refunds,, college risk, Bursars,, nacubo,, Higher Education, insurance, Student Benefits, tuition refunds, Refund Policy, Best Practices by Colleges, college life, Allianz, Allianz Global Assistance,, GradGuard
I shared this post recently with for the March edition of URMIA Insights - (University Risk Management and Insurance Association). The message, however, is important for other leaders in higher education and particularly for those in student housing and student financial services.
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Topics: college renters insurance, Student Benefits, Renting, dorm living, apartment living, Dorm Life, renters insurance, student success, college theft, college fire safety, college life, Student Risk Management, College Life Protected, student risk, Best Practices by Colleges, Higher Education Policy, Renters Liability, insurance, Risk Management, Higher Education, Campus Fire, Student housing, ACUHOI, URMIA
Today it was my pleasure to join Mike Reynolds of Auburn University to present at the annual NACUBO Student Financial Services conference. It is always good to share the stage with a higher education veteran and true student financial services professional. Mike and I had some
We shared our experiences and research regarding:
Common & Emerging Best Practices for Disclosing and Managing Tuition Refunds.
Our presentation focused on the growing impact/frequency of student medical withdrawals and the increasing cost of the financial losses experienced by institutions and families. The discussion aimed to
- Understand national research / benchmarks for how schools disclose their refund policies & manage student withdrawals
- Understand how schools are reducing the costs and risks of administering tuition refund appeals process
- Understand how schools are implementing tuition insurance programs to reducing the financial losses caused by students withdrawals.
It isn't always possible for schools to afford the cost of attending an industry conference in person, so I am pleased to share the slides from our discussion through the link below.
The slides provide a summary of the industry research and also a review of the experience at Auburn University and other schools who have chosen to embrace a fully transparent approach to disclosing and managing tuition refunds. Given the growth in student medical withdrawals it is prudent for schools that do not provide 100% refunds to provide notice of their institutions refund policy.
The research contained in the presentation provides a useful baseline for schools to benchmark their own experience in managing the growing cost of refunds. You don't need to read the research or the slides, however, if you take a moment to consider the following conclusions of the presentation.
If you are serious about reducing the cost of student withdrawals to your institution and the families you serve, then we recommend that you consider the following practical next steps:
Recommended Next Steps
1. Evaluate your institutions refund policy.
2. How are students provided “notice” of the refund policy?
3. Is your current refund policy administered objectively?
- Avoid subjective & arbitrary administration
4. What is the cost of administering your current policy?
- Confirm you do not accept student health records without a HIPAA release.
5. Adopt a fully transparent disclosure process and offer tuition insurance protection.
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Topics: student success, Student Life, tuition refund insurance, Tuition Insurance, student risk, Transparency, tuition refunds, Tuition Protection Plan, business operations,, nacubo,, Bursars,, Higher Education, Student Benefits, college parents, Refund Policy, Financial Literacy, student health, Best Practices by Colleges, college refunds,
GradGuard's mission is to help protect the investment student's and their families make in a higher education. We aim publish research and bring attention to trends of vital interests to our colleagues who work to promote greater student success.
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Topics: Tuition Insurance, tuition refund insurance, Student Benefits, student health
GradGuard's mission is to help protect the investment student's and their families make in a higher education. We aim publish research and bring attention to trends of vital interests to our colleagues who work to promote greater student success.
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Topics: Tuition Insurance, tuition refund insurance, Student Benefits, student health
Have you noticed a new strategic marketing campaign created by Southwest Airlines? If not, you can check the entire campaign on their website.
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Topics: Travel, Parents, tuition refund insurance, student risk, Transparency, tuition refunds, Student Benefits, regulation
Last week we delivered a show-case presentation with leaders in higher education enrollment management at the RuffaloNoelLevitz - 2015 National Conference on Student Recruitment, Marketing, and Retention.
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Topics: paying for college, College Life Protected, Consumer Protection, Enrollment Management, Best Practices by Colleges, leadership, Student Benefits
